SalesIn daily use

A phone system that listens in

Standard calling software gave no insight into the conversations themselves. Now calls run on an in-house phone system, with AI that listens in during the call.

Client
Organisation with a sales team that makes a lot of calls
Users
Sales
SalespersonCustomerAIThe AI listensin liveTip: ask aboutthe budgetReport and coachingafter the call
What we built
An in-house phone system with AI that listens in

What the system does

A phone system that is yours

No calling package from a vendor, so the AI can take part in the conversation itself.

Listens in live during the call

Tips during the call and a signal when the mood shifts, without disturbing the caller. This only happens when the caller knows in advance that someone is listening in.

Report and coaching, automatically

A call report and, per employee, an overview of what goes well and what can improve, right after the call.

Before and after

Before

A standard calling package, without insight into what happened in conversations.

Now

An in-house phone system in which the AI listens in live.

  • Before: Standard calling software

    No access to the technology, so no AI during the call.

  • Now: An in-house phone system

    Fully adaptable, without a vendor’s calling package.

  • Before: The salesperson was on their own

    Nobody helped when the conversation took a different turn.

  • Now, with AI: The AI listens in

    Tips and reminders during the call, without disturbing the caller.

  • Before: Typing the report afterwards

    That took extra time, or it did not happen.

  • Now, with AI: The AI writes the report

    Right after the call, with the right company.

  • Before: Coaching without a consistent standard

    Nobody had time to listen back to conversations.

  • Now, with AI: Coaching per employee

    The AI shows what goes well and what can improve.

The end result

An in-house phone system with the AI built in

The entire phone system is built in-house, so the AI is not bolted on afterwards but sits in the conversation itself: listening in live, an automatic report and coaching per employee. Salespeople get support during the call, instead of feedback only afterwards.

In-house phone systemLive listening and tipsReport and coaching, automatically

Do you know what is said in sales conversations, or only what is written down afterwards?

In a 10-minute intro call we look at whether a discovery day makes sense.

How we keep the risk small

  • First an on-site discovery day, then a proposal with a fixed price per result.
  • Every build round delivers working software. After each phase you decide whether we continue.
  • AI makes suggestions with sources, your people decide. Your data stays yours and runs in the EU.
Book an intro call

Free and without obligation.

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