Website terms of use

Article 1: About Umely

Umely B.V. is an AI consultancy and development agency based in Lelystad, the Netherlands. We help organisations design, build and implement AI solutions, automation and digital workflows. Alongside project-based development we also deliver keynotes, workshops and e-learning on applying AI in practice.

Umely works exclusively with business clients. The terms governing assignments, including performance, prices, intellectual property, confidentiality and liability, are set out exclusively in the Terms of Assignment and Services.

Article 2: Applicability

2.1 These terms of use apply to all use of the website umely.ai and to the information Umely offers through this website.

2.2 By using this website you accept these terms of use.

2.3 Only the Terms of Assignment and Services apply to quotes, assignments and agreements between Umely and a client. These terms of use do not govern assignments and contain no provisions on their performance. In case of conflict between these terms of use and the Terms of Assignment and Services, the latter prevail.

2.4 Umely may amend these terms of use. Amendments take effect from the moment of publication on umely.ai. The most current version is always available at umely.ai/algemene-voorwaarden.

2.5 If any provision of these terms of use is void or voidable, the remaining provisions remain in full force.

Article 3: Use of this website

3.1 You may use the website umely.ai for informational purposes. It is not permitted to use the website in a way that conflicts with the law, the rights of third parties or the reasonable interests of Umely.

3.2 It is not permitted to use automated means (scrapers, bots, crawlers) to collect content from the website without prior written permission from Umely.

3.3 Umely makes every effort to keep the website current and accurate, but gives no guarantees as to the completeness, accuracy or availability of the content. No rights can be derived from the information on the website.

3.4 The content of this website, including texts, images, examples and descriptions of working methods, is intended for information only and does not constitute legal, tax or technical advice.

Article 4: Our services

4.1 Umely offers the following categories of services: AI consultancy and strategic advice, custom development of AI applications and automation, AI keynotes and talks for organisations, and e-learning and training on AI in practice.

4.2 Umely works exclusively with business clients (B2B). Our services are not intended for consumers within the meaning of article 6:193a of the Dutch Civil Code.

4.3 The information about services on this website is without obligation and does not constitute an offer or quote. The terms governing how Umely performs assignments, including the nature of the obligation, engaging third parties, prices, payment and the annual indexation of rates, are set out exclusively in the Terms of Assignment and Services and in the agreement with the client.

Article 5: Intellectual property

5.1 All intellectual property rights in the content of this website, including texts, images, design, logos, methodologies, prompts, models and other materials, belong to Umely or its licensors.

5.2 Nothing from this website may be reproduced, stored, published or otherwise disclosed or made available to third parties without prior written permission from Umely.

5.3 Limited right of quotation: reproducing short text fragments is permitted provided the source (Umely B.V., umely.ai) is clearly stated and the quotation does not harm the meaning or reputation of Umely.

5.4 The rights to results, tools, workflows, AI configurations and templates Umely develops in the context of an assignment, and the right of use a client acquires to them, are set out in articles 10 and 11 of the Terms of Assignment and Services.

Article 6: Privacy and cookies

6.1 Umely processes personal data in accordance with the General Data Protection Regulation (GDPR). Umely’s full privacy policy can be consulted at umely.ai/privacy.

6.2 When you contact us via the contact form, email or another channel, we process your data solely to answer your question or to deliver the requested services.

6.3 The website uses functional and analytical cookies to measure and improve use of the website. For non-functional cookies we ask for your consent in advance.

6.4 For questions about privacy or to exercise your rights (access, correction, erasure) you can contact us at info@umely.ai.

Article 7: Liability for this website

7.1 Umely is not liable for damage arising from the use of, or reliance on, information on this website, including defects in the availability, accuracy or completeness of the content.

7.2 Umely is not liable for indirect damage, consequential damage, lost profit, missed savings, reputational damage or damage due to business interruption relating to the use of this website.

7.3 Umely’s liability in the context of an assignment, including liability for delivered systems, AI output, privacy and information security, is governed exclusively by articles 13 and 14 of the Terms of Assignment and Services. This article 7 relates only to use of the website and does not apply to assignments.

7.4 The limitations in this article do not apply in case of intent or wilful recklessness on the part of Umely or its directors.

Article 8: AI and technology

8.1 In developing solutions, Umely uses AI models, language models and related technologies. We inform clients transparently about which technologies are deployed.

8.2 AI-generated output is inherently subject to uncertainty. Umely does not guarantee that AI output is at all times error-free, complete or current. It is the responsibility of the user or client to assess output before it is used in decision-making or production environments.

8.3 The use of external AI platforms, APIs and language models is subject to the terms of the relevant providers.

8.4 To the extent that the EU AI Act (Regulation (EU) 2024/1689) imposes obligations on providers or users of AI systems, each party is itself responsible for complying with the obligations that apply to it.

8.5 AI output Umely delivers in the context of an assignment is subject to the AI-specific provisions of article 13 of the Terms of Assignment and Services.

Article 9: Availability and changes

9.1 Umely aims for uninterrupted availability of the website but gives no guarantees in this respect. Umely is not liable for damage resulting from (temporary) unavailability of the website.

9.2 Umely reserves the right to change or supplement the content of the website, the services offered and these terms of use at any time. Changes to these terms of use take effect upon publication on umely.ai.

9.3 Umely is entitled to take the website temporarily out of service for maintenance, updates or improvements.

Article 10: Hyperlinks and external content

10.1 The website may contain references (hyperlinks) to third-party websites. Umely has no control over the content or policies of these external websites and accepts no liability for them.

10.2 Including a hyperlink does not imply a recommendation of, or association with, the relevant external website or organisation.

10.3 Linking to the website umely.ai is permitted, provided this is done in a fair and non-misleading way and does not harm the reputation of Umely. Deep linking or framing without permission is not permitted.

Article 11: Complaints and contact

11.1 Questions or complaints about this website or these terms of use can be addressed to info@umely.ai. We aim to respond within 5 working days.

11.2 Complaints about an assignment are subject to the complaint period and procedure set out in the Terms of Assignment and Services. Submit a complaint about an assignment in writing and in concrete terms. Umely will handle the complaint seriously and consult on an appropriate solution.

11.3 If a complaint about this website is not resolved satisfactorily, the parties may engage an independent mediator or submit the dispute to the competent court in accordance with article 12. For disputes about an assignment, article 18 of the Terms of Assignment and Services applies.

Article 12: Governing law and disputes

12.1 These terms of use and the use of the website umely.ai are governed exclusively by Dutch law.

12.2 Disputes are resolved in the first instance by mutual consultation. If the parties fail to settle the dispute amicably, it is submitted to the competent court of the Midden-Nederland District Court.

12.3 Instead of court proceedings, the parties may opt for mediation or arbitration, provided this is agreed in writing.